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#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MOVIE#
#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MANUALS#
#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MANUAL#
#EXTERNAL APPLE DVD PLAYER HAS NO SOUND SOFTWARE#

If you have completed all of the steps and the issue is not resolved, service may be required. The troubleshooting steps listed above should resolve your issue.

Reset the A/V receiver back to factory specifications.

NOTE: The procedure to change the ATT feature varies by model.

Verify the DEMO (demonstration) mode is not active.

NOTE: Additional troubleshooting steps are available to troubleshoot instances when the audio, video, or both goes out when using an HDMI connection. If connecting the source to the TV corrects the sound issue, service will be needed on the A/V receiver. If there is still a problem with the audio, continue to the next step.

Unplug the video source from the A/V receiver and connect the source directly to the television.

Try a couple of different HDMI cables to verify there is not a bad set of cables.

Test each one of the HDMI inputs on the A/V receiver to confirm that all of the inputs for the A/V receiver are working.

Confirm what type of HDMI® devices are connected to the A/V receiver and then check the following:.

Make sure the correct audio input is selected on the A/V receiver.

If the audio output of the TV is set to VARIABLE, then you will need to increase the volume level of the TV. NOTE: If the audio is being sent from a television to the A/V receiver, then it may be necessary to disable the internal speakers of the TV or set the audio output of the TV to FIXED or VARIABLE.

Verify all external audio sources are securely connected to the appropriate inputs on the A/V receiver.

Perform a Test Tone function to verify if the speakers are working correctly.

Check each speaker to make sure they are properly connected to the A/V receiver.

Set Surround Sound to OFF when playing a source that is not encoded with a Surround Sound signal. If not, the audio will be very difficult to hear using a Surround Sound setting. IMPORTANT: Verify that the source you are playing is encoded with Surround Sound audio.

Try setting the Audio/Video (A/V) receiver to a different Surround Sound mode.

Try different cables to verify this is not a bad set of cables.

#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MOVIE#

You may try to changing the TV channel or play back a movie on a DVD player. Check if the issue also occurs to other device connected to the TV.Check that there are no headphones connected.Make sure the MUTE function has not been activated.Because each of these steps represents a possible solution to this issue, check the sound status after completing each step.

#EXTERNAL APPLE DVD PLAYER HAS NO SOUND SOFTWARE#

Make sure that the software version of the product is updated.

If the sound issues are only occurring when using the audio device with a TV, refer to this additional information.If the sound issues are occurring when using a Bluetooth wireless device, refer to this additional information.If you are connecting a computer to the audio system follow this general information about connecting an A/V component to a computer.NOTES: Click on the appropriate link below if the issue is occurring with a particular device or connection.

#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MANUALS#

Manuals are posted on your model support page.

#EXTERNAL APPLE DVD PLAYER HAS NO SOUND MANUAL#

Consult the instruction manual that came supplied with your unit to verify if your particular unit has these features, or if more detailed information is required to perform any of the steps below. IMPORTANT: Not all of these features and/or functions are available on all products. Follow these steps to troubleshoot if there is no sound or intermittent sound from the speakers.